by admin | May 5, 2022 | Uncategorized
Since the pandemic, people are rethinking how they spend their time, who they spend it with and what companies they do business with—including their insurance companies. If customer service interactions are not smooth and easy, they will quickly move on. Customer...
by admin | May 2, 2022 | Uncategorized
Here is a great article by Justin Brock of Forbes Magazine on Insurance Special Enrollment Periods. I found it a great referral for a customer and believe you will find it interesting too. If you need health insurance in a hurry, now could be a great time to get it....
by admin | Apr 28, 2022 | Uncategorized
Since the pandemic, social media apps and the breakdown of work-life boundaries have proliferated. There are tons of opinions all over the board and most just seem like they have been developed on a whim. Let’s look into real live etiquette and how it can apply to...
by admin | Apr 25, 2022 | Uncategorized
It’s no secret that the customer experience in the insurance industry could use some improvement. In fact, a recent study by J.D. Power found that it’s one of the industries with the lowest satisfaction ratings from customers. There are a lot of reasons...
by admin | Apr 13, 2022 | Uncategorized
The Insurance Information Institute announced that 2022 is predicted to have quite the tropical cyclone traffic in the Atlantic basin, according to a forecast released today by Colorado State University’s (CSU) Department of Atmospheric Science. The...